Which questionnaire directly measures patient experience?

The Picker Patient Experience Questionnaire is specifically designed to directly measure patient experience with a focus on aspects that contribute to the quality of care and the interactions patients have with healthcare providers. It encompasses various dimensions of patient care, including communication with healthcare staff, information sharing, and emotional support, all of which are integral to the patients' overall experience within the healthcare system.

This questionnaire was developed based on the understanding that patient experience goes beyond mere satisfaction; it captures how patients perceive their journey through healthcare services. It emphasizes patients' perspectives on their care, allowing healthcare organizations to understand and improve the experiences they provide.

While other surveys, such as the Patient Satisfaction Survey, Press Ganey Satisfaction Measure, and HCAHPS Survey, do gather important feedback from patients, they may focus more explicitly on overall satisfaction rather than comprehensive elements of patient experience. For instance, HCAHPS is standardized and allows comparisons across hospitals, but it is primarily focused on patients' satisfaction with specific aspects of care. Therefore, the Picker Patient Experience Questionnaire is the most direct measure of patient experience among the choices provided.