Which of the following measures can be added to the HCAHPS according to Press Ganey?

The measure that can be added to the HCAHPS survey according to Press Ganey is the admission process. This is particularly important as the admission phase can significantly influence a patient's overall experience in a healthcare setting. Effective communication, understanding of the admission process, and the quality of interactions during this time lay the groundwork for the patient's perceptions of their care.

Incorporating measures related to admission allows healthcare organizations to gain insights into how well they manage one of the first critical encounters with patients. It also helps identify areas for improvement that can enhance the patient experience right from the initial stages of care.

While medications, billing practices, and surgery outcomes are all relevant aspects of healthcare delivery, they do not align as well with the current HCAHPS measures as the admission process does. The HCAHPS focuses primarily on the aspects of care that patients experience directly related to their hospital stay, and admission is an integral part of that experience.