What percent of the Total Performance Score for hospitals is accounted for by the HCAHPS survey in the FY 2014 Hospital Value Based Purchasing program?

The correct assessment indicates that the HCAHPS survey accounted for 25% of the Total Performance Score in the Fiscal Year 2014 Hospital Value-Based Purchasing program. Understanding this percentage is crucial, as it reflects the emphasis placed on patient experience within the broader context of hospital performance evaluation. The HCAHPS survey, which stands for Hospital Consumer Assessment of Healthcare Providers and Systems, serves as a standardized tool to gauge patients' perceptions of their hospital stay. By making patient experience a significant portion of the Total Performance Score, it encourages hospitals to focus on improving the quality of care and service they provide to patients.

Establishing a percentage like 25% underscores the importance of patient feedback in driving quality improvement initiatives, as hospitals are incentivized to enhance aspects of care that directly impact patient experiences. This focus on patient experience aligns with broader healthcare trends emphasizing patient-centered care and the value of incorporating patient voices into quality assessments. The percentage also reflects an intentional balance between various performance metrics, ensuring that hospitals are not solely evaluated on clinical outcomes but also on how well they meet the needs and expectations of their patients.