What is the first step in the proactive model for managing disruptive behavior?

The first step in the proactive model for managing disruptive behavior is developing a common definition of disruptive behavior. Establishing a shared understanding of what constitutes disruptive behavior among all staff members is crucial for effectively addressing it. A common definition ensures that everyone is on the same page and recognizes what behaviors need to be addressed. This foundational understanding is necessary before any other actions, such as educating staff on appropriate responses or creating communication expectations, can be effectively implemented. By defining disruptive behavior clearly, the organization can create a structured approach to identify, manage, and mitigate such behaviors in a consistent manner.

Without a mutual definition, efforts in education, communication, and response strategies may vary significantly among staff, leading to confusion and potential inconsistencies in how disruptive behaviors are handled. Thus, focusing on a common definition lays the groundwork for all subsequent actions in the proactive model.