In what year did CMS begin collecting HCAHPS data?

Prepare for the Certified Patient Experience Professional Exam with our interactive quiz. Featuring flashcards, multiple-choice questions, and detailed explanations, our quiz is your essential tool to ensure success and boost your confidence on exam day!

The Centers for Medicare & Medicaid Services (CMS) began collecting HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) data in 2006. This initiative was established to create a standardized survey that measures patients' perspectives on hospital care, allowing for comparisons across hospitals nationwide. The implementation of HCAHPS was a significant move towards transparency in healthcare, helping to improve patient experience by providing valuable insights into patient satisfaction and care quality. The timing of this data collection aligns with the growing emphasis on patient-centered care and quality improvement in healthcare settings.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy